Meet our Team Leads: Liesbeth Voets, Head of ESG Strategy & Reporting

Pantarein has been building the sustainable world of tomorrow as a consulting firm for more than 20 years. Our growing team assists various companies in their ESG trajectories. At the helm of the projects are our team leads: senior consultants with tons of experience. Who are they and what drives them? They tell us in this mini-series ‘meet our team leads’. We start with Liesbeth Voets, Head of ESG Strategy & Reporting.

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December 10, 2024
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This is Liesbeth

  • Head of ESG Strategy & Reporting
  • +10 years’ experience as senior consultant and project leader in ESG and sustainability
  • Accountmanager for, among others, Vandemoortele Group, Soudal, VUB, Reynaers Group, Dossche Mills, Lamifil, Agristo, Allnex, and SBB
  • Background in bio-engineering
  • Regularly delivers training courses and workshops on sustainability strategy and reporting

ESG can no longer be left out of boardrooms. With your front-row view, how did you see its interpretation evolve over the years?

‘For a long time, we saw companies search for ways to flesh-out the broad concept of ‘sustainability’. Sure, many were already seriously working on CO2 emissions or safety procedures for their own staff. But before the CSRD was launched, there was still an overall lack of a good conceptual framework for taking a structured approach to ESG. That is really a credit to the CSRD: it will not be non-committal.’

‘I myself also noticed a clear evolution in the needs with which companies have come knocking on our door. In the past, only industry forerunners came to us. They were mainly looking for tools to structure their sustainability actions or to pinpoint targets. Or to shape their sustainability story and bring it to life internally. Today, there are essentially two types of companies: a first group that has already done a lot of work around sustainability, and a second group where ESG has not yet been completely on the radar. For that first group, bringing structure to sustainability actions remains the top priority; they need to get their fundamentals right and prioritize. The second group, spurred by the CSRD, is taking a close look at its operations and ESG risks for the first time. This requires a completely fresh perspective on sustainability, but at the same time provides them with many new insights.’

‘Regardless of how far along their paths companies were before they approached us, you feel that this CSRD approach really does work. Together with our clients, we set priorities for their business based on the double materiality analysis. And those priorities are also a relief for companies. They often couldn’t see the wood for the trees. The steps we take with them, combined with the tools we provide, really help them move forward.’

It is often said that reporting mostly requires paper work, leaving less time for real actions. Do you agree?

‘Definitely not! A sustainability report, and by extension a CSRD trajectory, actually ensures that as a company you structure your process around ESG and that you remain focused. By elaborating your ESG progress in your annual sustainability report, you see the progress very clearly, but are also able to identify the gaps. That makes the steps to be taken very clear. It is then important to address those gaps and assign responsibilities. In this way, ESG is given structure within the organization, you increase commitment, and you also ensure that things can change fundamentally.’

‘Mandatory reporting will also boost the whole data management process. Not only will a company have to set targets, scrutinize its KPIs, and adjust them where necessary; a sustainability report will also be audited in the future, taking not only data collection but also documenting it to the next level. This will require a big effort from companies in the coming years, but quality ESG data management will make your company more resilient in the long run.’

'At Pantarein, we find it very important to strike the balance between a CSRD-compliant and a strong communicative report. The two certainly don’t have to be mutually exclusive.'

The content of the CSRD report is entirely determined by a company’s double materiality. Why is such a double materiality analysis so important?

‘By mapping out your impacts, risks and opportunities (IROs) in depth (with a double materiality analysis), you as a company are provided with an up-to-date view of the impacts you will have to manage, but also the risks and opportunities that the climate transition entails for your company. Including these IROs in your business model and strategy makes your company future-proof. Moreover, this double materiality is dynamic: the CSRD requires you to perform an annual check to keep your finger on the pulse. This gives you an ongoing clear view of what really matters to your company.’

‘A strategy and report based on your material topics will contribute to better decision-making on the relevant ESG-related topics, and furthermore ensure that time and resources are focused on the topics that matter to your company. In a nutshell, it’s important to address materiality assessment properly so that you can actually take its insights to the highest level.’

Does a sustainability report also have a communicative function?

‘Last but not least, there is no doubt about the power of a strong story. A sustainability report remains the primary tool by which to clearly communicate to all your internal and external stakeholders what goals you are working towards as a company. This way, you not only include your entire organization in a change process, but you also send a positive signal to your customers, suppliers and everyone else along your value chain.’

‘At Pantarein, we find it very important to strike the balance between a CSRD-compliant and a strong communicative report. The two certainly don’t have to be mutually exclusive. Helping companies with this is one of our specialties. The report is also the starting point for telling stories about sustainability within your organization to your customers and other stakeholders through numerous channels.’